Patient Account Representative

Description and Purpose

The Patient Account Representative is responsible for supporting billing functions and related business office activities. Patient Account Representative's primary duties include managing patient accounts and balances, performing basic clerical duties relating to patient accounts, preparing and sending client billing statements, managing and resolving billing issues with patients and insurance carriers, and performing other billing duties as assigned. Patient Account Representative is expected to provide coverage to the Front Desk Reception on a regular basis and support the Admission Clerk functions as needed.

• Bachelor degree in a related field is preferred, but not required
• Prior experience with Electronic Medical Records (EMR) Systems preferred
• Working knowledge of insurance plans and benefits is highly preferred
• Basic proficiency in Microsoft Office Suite (Word and Excel)
• Strong customer service and communication skills
• Strong organizational skills and attention to detail

• Responsible for general patient account management and providing support for related billing and clerical tasks in the Business Office. Duties include but are not limited to:
  Ensure patient data and account balance accuracy, manage and send client statements, review and manage patient payments, basic data entry and account reconciliation relating to patient accounts, and handle internal and external billing-related communication and inquiries.
• Assist with revenue cycle management and month-end closing process
• Assist with claims and billing related clerical and administrative tasks
• Provide Front Desk support on a regular basis
• Provide Admissions support as needed.
• Other duties as assigned

Full-time position!!!

• 26 paid days off (PTO) per year to start! PTO increases over time up to 44 days per year!!
• Sell back PTO at 100% value!
• Health insurance
• Vision
• Dental
• Short-term disability
• Supplemental life insurance
• Life insurance is provided at 3 times your annual salary!
• Long-term disability is provided!
• Company-sponsored 401(a), funded at 8.5% to start!! Increase to 14.5% over time.