OB​/GYN

Medical Assistant

Provides and ensures patients receive whole care in all aspects of an office visit, regarding intake, test results, screenings, labs, medication administration, closure of care gaps (additional duties as assigned) while delivering excellent customer service to the patients/families and other care providers, focusing on patient-centered care.

Accurately prepares and performs point of care testing such as urine dipstick, blood glucose, etc. Perform clinical intake to include vital signs, medical history, surgical history, social history, and verification of patients current medications. Prepare and administer medications as ordered by provider utilizing the 6 Rights of Medication Administration, to include documentation and coding. Controlled substances, insulin and allergy doses must be checked by LPN, RN or provider.

Assist in stocking and ordering of supplies as well as maintenance of equipment. Coordinates medical supply ordering with site manager. Prepare patients for examination and have pre-work available for provider as directed, to include notes, diagnostic test results and imaging. Prepare and perform point of care testing and/or specimen collection as directed by provider. Track and communicate to patients, labs, and diagnostic studies results, as directed by the provider through phone calls, portal messages or EMR buckets.

Communicates to physician abnormal findings retrieved from the lab, imaging, specialty offices, etc. and completes accurate documentation. Follow safety processes and policies including applying proper infection prevention procedures, maintaining a clean environment and equipment, to ensure proper care is given. Complete and document adverse events, infection control and quality control measures as required. Complies with office policy and procedure, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual.

Deliver excellent customer service to the patients/families and other care providers. Maintains patient flow after check in. Discuss patient flow with physician according to urgency and daily patient load. Ability to assist more than one provider at a time. May provide coverage in other areas of medical group or office to support other departmental needs including patient registration, payment collections, patient checkout and appointment scheduling.

Complies with all office policy and procedures, OSHA Standards and HIPAA Privacy Regulations as stated in HIPAA Policy and Procedure Manual. Answer internal and external customer phone calls and direct messages to the appropriate individuals. Ensure all documentation is complete and documented in the Electronic Medical Record. Act as a liaison between support services and other clinical divisions. Provide customer follow up and education to ensure customers participation in their care and showing respect for their needs.

Adjust communications to meet the customers needs, expectations, age, culture, and individual differences.

Work Experience Open to Certified or Registered Medical Assistants

Minimum Qualifications

Education:

Technical Diploma in Medical Assisting.

Work Experience:

None

Licensure:
Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification from one of the following accredited organizations:
American Association of Medical Assistants (AAMA) OR American Medical Technologist (AMT) OR National Health career Association (NHA) OR National Center for Competency Testing (NCCT) OR American Registry of Medical Assistants (ARMA) OR National Association of Health Professionals (NAHP).

Certification:
American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.

Skills/Knowledge/Abilities:
Must be able to pass colorblind testing to perform point-of-care (POC) tests requiring color change. Strong customer service skills including knowledge of recovery techniques. Knowledge of Medical Terminology. Keyboarding skills.

Physical Requirements

Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently. May occasionally include…