Senior ICAM Help Desk Lead - Mission-Critical IT Support

A national security company seeks a Help Desk Lead/Manager to supervise operations in a federal IT program. The role demands excellent leadership, technical skills, and customer support abilities. The candidate should have extensive experience in IT support and managing a team in a high‑availability environment. Responsibilities include managing daily activities, providing technical assistance, and ensuring efficient service delivery. Competitive salary ranging from $104,000 to $166,000 depending on experience and location.
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