Technical Customer Support

Job Description

A client of Insight Global is looking for a Technical Customer Support Specialist to join their team. The position is fully onsite in Melbourne, FL. The Specialist will be supporting a federal program in a fast paced, team environment. The Specialist will start in the customer support position and be trained on a critical technology for the client.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 2+ years of troubleshooting experience
• Experience with fault isolation troubleshooting
• Team player
• Ability to multitask
• Ability to learn a new technology
• Ability to obtain a public trust clearance Helpdesk experience
• Military background
• Network+