Technical Writer or Trainer

Technical Writer Or Trainer

Position Details:

Job Title:

Systems Support Engineer 3 (Tech Writer/Trainer)

Location:

Melbourne, FL

Duration: 12 Months

Job Description:

Roles and Responsibilities:

Responsible for specialized tasks in technical writing, technical training, and instructional design/development. Specifically, these tasks may include:

• Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.
• Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.
• Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.
• May document engineering processes and specifications.
• Recommends formats responsive to technical and customer requirements.
• Researches, organizes, writes, edits and produces original technical documentation.
• Plans, designs, implements and maintains computer/web-based training modules.
• Performs help desk services planning, analysis and implementation for customers involving equipment, personnel, scheduling, cost and productivity metrics.

Qualifications:

Bachelor's degree in a technology field with 6 years relevant experience required, or an Associate's degree, graduation from a military or commercial electronics course, and at least 12 years relevant experience required.

Must be eligible to obtain a security clearance.

Preferred Additional

Skills:

Proficiency using Excel.

Prior experience with COTS integration and government documentation standards.

Excellent communication skills, and the ability to work harmoniously in a team environment with government customers and other contractors.

Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.

Persons already possessing required clearances are preferred