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AI Platform Product Leader – Internal Tooling & SDKs
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-07-16
Listing for:
Zendesk
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Zendesk is hiring a Senior Principal Product Manager for its internal AI Platform in Melbourne. This role leads the end-to-end product strategy for a foundational platform powering AI features across Zendesk, including ADK/SDK, platform capabilities, and governance across the agent lifecycle.
You will drive cross-functional alignment with engineering, data science, security and product teams, shaping a forward-looking AI platform roadmap and ensuring scalable, reliable, and developer-friendly
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