Helpdesk Coordinator: Lead IT Support & Service Desk
Job in
Melbourne, Brevard County, Florida, 32935, USA
Listed on 2026-07-16
Listing for:
Florida Institute of Technology
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Florida Institute of Technology is seeking a Helpdesk Coordinator to oversee daily helpdesk operations and coordinate incident resolutions. You will provide first-level support for hardware, software, and network issues while guiding agents to deliver prompt, professional responses to users.
The role requires strong customer service, effective communication, and the ability to balance multiple tasks in a fast-paced environment.
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