General Manager

• Location:
  
  6340 North Wickham Rd, Melbourne, FL, 32940, United States
• Base Pay: $48,000.00 / Year
• Job Category:
  Dispensary, Cannabis Careers , Retail Management
• Industry: Dispensary , Medical Marijuana Jobs , General Manager
• Employee Type:
  Full-Time
• Manage Others:
  Yes

FLUENT Inc is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, Pennsylvania, New York and Texas as Fluent Cannabis, through its in-market partner. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched.

We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry.

The Dispensary Manager is responsible for managing the day-to-day operations of a Fluent dispensary in accordance with the Office of Medical Marijuana in the state of Florida and standards set by Fluent. Further, the General Manager is responsible for measuring sales and sales improvement of the team and individual Curators. This role is responsible for establishing and maintaining patient services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, collaborating with human resources and managing operating costs.

The Dispensary Manager provides support for all store employees, including schedules, training, policy and procedure updates, industry news, and product information. The Dispensary Manager maintains highest level of presentation, customer service, and compassion to all patients.

• Ensure that each patient receives outstanding guest service by providing a friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, providing solid product knowledge and all other components of exemplary service.
• Analyze and measure sales trends; develop and implement plans to maximize sales and meet or exceed goals and objectives in the team and each individual member of the team.
• Train, supervise and evaluate all departmental employees to assure compliance with departmental SOP's
• Engage and inspire store teams to achieve maximum performance by modeling behavior that fosters a sense of energy, ownership, teamwork, and personal commitment.
• Ensure departmental compliance with the Medical Use of Marijuana Program and HIPPA regulations including but not limited to confidentiality, training, patient record keeping, creation, review and submission of reports, preparation of policies and procedures.
• Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through monthly one on one meetings with team members and audits.
• Performing monthly, quarterly, and annual sales reviews accompanied by written plans for improvement, as applicable.
• Conduct and oversee audits.
• Ensure proper management of pre-packaged inventory and inventory movement between the vault and dispensing stations.
• Partners with the Human Resources department and recommends salaries, writes appraisals, and takes disciplinary actions when required
• Ensures a clean and organized dispensary for our patients.
• Contributes to a positive and inclusive work environment.
• Oversee and ensure cash management procedures are being followed including, transacting, opening, closing, depositing, reporting, maintaining and reconciling cash with Bio Track.
• Engage with managers in all departments to ensure smooth running of the dispensary including, delivery, cultivation, and security.
• Stays informed and knowledgeable about state and local laws, regulations, and industry news.
• Continually evaluate and react to performance issues and actively recruit candidates.
• Provides leadership for…