Assistant Clinic Manager

Job Details

• Location: Melbourne, FL
• Job Type: Full-time
• Compensation: an incoming Assistant Clinic Manager at Melbourne can expect to be brought in starting at $25/hr base + bonus opportunity with the opportunity to grow from there.
• Schedule / Availability: Clinic Operating Hours (as posted on website
  * subject to change) including mall holiday extended hours and weekend availability.
• Ability to commute / cover other clinics: Reliably commute to home clinic location and periodically travel to other clinics to provide coverage as needed.
• 
  
  Physical Requirements &
  
  Environmental Conditions:
  
  This work is performed in a retail environment and requires the ability to walk short distances and stand for long periods of time. Must have the ability to lift and carry inventory and move clinic equipment. Regularly required to reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs. Frequently talking and listening to clients in person and on phone.
  
  Requires the ability to operate standard office equipment such as phones, keyboards, computers, and touch screen devices. Specific vision abilities required by this job include close vision, depth perception, color vision, and ability to adjust focus.

Skin Laundry is growing & glowing! We have multiple new clinics opening across the US! We're looking for laser focused Assistant Clinic Managers to lead our sales strategies and day-to-day management of one of our Skin Laundry clinics. As Assistant Clinic Manager, you're a key team member who inspires and leads by example. You will partner directly with the Clinic Manager to support all aspects of successful sales & retention strategies, customer service-related initiatives, and clinic operations.

You will help ensure that the clinic team is motivated to create an energetic and passionate experience for our clients. As an ACM you are a caring leader and must have the ability to make informed decisions, solve problems thoughtfully, and effectively lead the store when the Clinic Manager is not present.

Reports To:

Clinic Manager

• Sales & Retention: Create curated client experiences;
  Present & promote customized laser facials best suited for current and perspective clients' personal skincare needs;
  Discuss the importance of skin care protocols & products suggested by the medical team;
  Establish and maintain effective client retention processes;
  Celebrate success of clients' results.
• Financial Accountability: Partner with Clinic Manager in meeting & exceeding revenue goals set for clinic;
  Use KPIs and propose action plans to elevate client experience;
  Plan and operate within the approved budget;
  Adjust staffing levels according to policy and standards.
• Supporting Store Operations Success: Support clinic success by improving efficiency and accuracy amongst all processes and procedures;
  Assist with orientation, training, coaching, and developing staff to understand and execute operational expectations;
  Establish adequate staff to ensure timely patient visits;
  Strong communication skills, ability to multitask, and comfortability with computer/store systems.
• Enhancing Skin Laundry Culture: Partner with clinic team to provide people-oriented, respectful & inclusive workplace of belonging;
  Respect and support all team members individuality, help provide an enjoyable clinic environment & opportunities for development and growth.