Admissions Liaison

Responsibilities

• Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to care.
• Develop a consultative relationship in assigned accounts by making effective customer contacts and presentations.
• Evaluate patients for potential hospice appropriateness (e.g., medical records review) as ordered by the physician.
• Obtain agreement for admission of referred patients and families who meet admission criteria and who make an informed decision about the services.
• Maintain clinical and professional competence with emphasis on expertise in clinical appropriateness and pain and symptom management, eligibility requirements and the coordination of care.
• Take the initiative in developing effective relationships with senior management, admissions, and patient care colleagues.
• Other duties and responsibilities as assigned.
• Knowledge of the principles of the education and consultative process with the ability to further develop these skills.
• Ability to support education activities with referral sources.
• Ability to communicate effectively with customers individually and in group settings.
• Knowledge of clinical manifestations of diseases and ability to learn VITAS pain and symptom management guidelines.
• Ability to use VITAS information system and mobile technology platforms.
• Must be able to plan and prioritize responsibilities in a manner that maximizes business results.
• Must be able to utilize independent judgment and discretion to manage a territory, set appointments with key individuals and/or groups, and conduct calls and presentations to support VITAS.
• Demonstrated capacity to learn clinical knowledge as well as VITAS pain and symptom management guidelines.
• Reliable means of transportation.

• Previous hospital, physician practice, LTC or ALF experience preferred.
• Strong presentation skills.
• Excellent interpersonal skills.

Bachelor’s degree preferred.

Special instructions to candidates: EOE/AA M/F/D/V