HFHC RN Intake Coordinator - Personnel

Position Summary

Health First Homecare (HFHC) Registered Nurse (RN) Intake Coordinator facilitates admission and access to HFHC services through clinical referral review, care management coordination, and collaboration with referral sources. The RN Intake Coordinator supports the work of the Home Care Clinical Liaisons, the Hospital Division Care Managers, and the Integrated Delivery Network (IDN) of licensed practitioners to ensure safe transitions of care to home health.

• Performs individualized clinical assessments of patient’s medical records to ensure safe transition of care from hospital to the outpatient environment.
• Administers patient assessments in a designated time frame to include health status, care gaps, and barriers to health success in Home Care.
• Communicates with all referral sources to gather demographics, diagnoses and clinical information, surgeries, physician’s orders, and reimbursement or insurance information to facilitate appropriate continuity of care for patients and clients.
• Utilizes clinical nursing skills and judgment in a collaborative process to identify and verify appropriateness of patients for home health level of care and facilitate exceptional healthcare outcomes.
• Serves as an educational resource for referral resources, patients, and family members throughout the home health referral process.
• Builds relationship and communicates with patients and families regarding all aspects of home care, including coordination with community partners for complex discharge needs; maintains exceptional on‑going communication and documentation regarding referral status and final disposition.
• Collaborates with clinical team, nursing supervisors and scheduling in the coordination of appropriate home health referrals, and establishment of an individualized plan of care.
• Meets monthly monetary targets in collaboration with liaison team to enhance business development opportunities.
• Captures potential patients and referral sources by outlining the services and benefits that differentiate HF Homecare from the competition.
• Identifies needs and opportunities for other services within the IDN and facilitates referrals for alternate services.
• Reports daily on all assigned metrics to Home Care leadership team.

• Education:
  
  Associate degree in Nursing or Nursing diploma.
• Work Experience:
  
  Two (2) years of acute care experience as an RN.
• Licensure:
  Current RN Licensure in the State of Florida or endorsement.
• Certification:
  American Heart Association (AHA) Basic Life Support (BLS) Healthcare Provider completion prior to start date and maintained thereafter.
• Background Check:
  Must satisfy Florida Agency for Health Care Administration (AHCA) Level 2 background screening.
• Skills/Knowledge/Abilities:
• Excellent written and oral communication skills.
• Strong computer and typing skills with proficiency in Microsoft Office Suite.
• Self‑directed with ability to function autonomously.

• Education:
  
  BSN.
• Work Experience:
  
  One (1) year home health nursing or case management experience.
• Skills/Knowledge/Abilities:
• Knowledge of ICD‑10 codes, PDGM and Medicare qualification for home health admission.
• Knowledge of Medicare/The Joint Commission regulations.

• Majority of time involves sitting or standing; occasional walking, bending, stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand‑eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Schedule:

Full‑Time

Shift Times: other

Paygrade: PG-39