Sales Associate

Availability

• Must be available to work weekends (Saturday & Sunday) regularly.
• Must have availability to work 4 days per week.
• Must be able to work 16 hours per week on average, with flexibility up to 24 hours.
• Must be available during clinic operating hours (as posted on website, subject to change).
• Must commit to a schedule made 60 days in advance.
• Must reliably commute to home clinic location and periodically travel to other clinics for coverage as needed.

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow‑up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.
• Provide on‑floor coaching and real‑time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and elevate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in‑clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem‑solving abilities.
• Reliable, proactive, and accountable in daily execution.

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.
• Must be at least 18 years of age to apply.

Travel is not a requirement but may occasionally involve supporting neighboring stores during peak times or special events.

Role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high‑volume clinic environments.

On‑site role requiring strong presence during assigned shifts to lead operations, engage with clients, and support team success.

• Skin Laundry Employee Treatment & Product Discount Program.

At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, contact