Sales Associate - H

Overview

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and support the parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, Osh Kosh Bgosh, Skip-Hop, and Little Planet brands. Carters is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs so we all succeed together.

A Carters career doesn’t feel like a job. It feels like connections between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities — whether you have class, enjoy a morning workout, or manage carpool.
• Mental health benefits, a 30% discount on our brands, referral bonuses, and more.
• Opportunities to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carters.

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carters is an Equal Opportunity and Affirmative Action employer. Applications will be accepted until at least 7 days after the posting date. Carters does not use AI to make any decision in our hiring process. This job description is not all-inclusive and duties may be changed or reassigned at management’s discretion. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by law.