Assistant Store Manager PT

• Location 1700 W New Haven Ave, SP 821, Melbourne, FL, 32904, United States
• Base Pay $16.00 - $17.50 / Hour
• Job Category Retail
• Employee Type Part Time

Assistant Store Manager

At Lids Sports Group, we don’t just sell hats — we fuel fandom. We are the largest licensed sports retailer in North America with more than 1,300 stores nationwide. Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. We create immersive retail experiences that celebrate the teams fans love.

• People & Training
  • Act as Manager on duty for scheduling issues, customer complaints, etc., when Store Manager is not present.
  • Manage store associates through LIDS Training Programs, goal setting for sales and tasks, and regular follow up when Store Manager is not present.
  • Administer the progressive steps of discipline, including verbal and written warnings, in the absence of the Store Manager.
  • Engage team members by creating a fun and productive environment and helping them understand how their work supports company objectives and store success.
  • Establish a respectful and inclusive team environment and adhere to Lids Brand Standards (e.g., dress code).
  • Schedule and staff the store, including calling in associates during unexpected peaks when the Store Manager is not present.
  • Recruit and train store personnel on proper store operations and procedures.
  • Encourage compliance with company policies and guidelines, including safekeeping of inventory, funds, and property.
  • Perform other duties as assigned.
• Customer Experience
  • Lead and assist selling strategy to achieve KPIs, sales targets, and deliver exceptional customer service.
  • Resolve customer feedback and issues in the moment, including escalations, to "make it right" for customers.
  • Offer customers opportunities to participate in Lids membership programs or in-store offers when live.
  • Adhere to visual guidelines for proper merchandising, signage, and store cleanliness.
  • Maintain a professional appearance consistent with Company Dress Code Policy.
• Operations
  • Execute operations-focused directives, promotions, and initiatives from Lids HQ.
  • Adhere to Policies & Procedures Manual to maintain a safe work environment.
  • Maintain store technology and equipment (e.g., MPOS, Lids Custom) with daily audits and updates as needed.
  • Maintain store facilities and supplies, and process service requests or replenishments as required.
  • Manage cash with accurate opening/closing, counterfeit protection, and bank deposits.
  • Prepare for inventory audits and assist in performing them to ensure accuracy.
  • Open and close the store as required following Operations standards.
• Product & Inventory Management
  • Protect company assets within policy guidelines.
  • Assist in preparing work schedules to provide proper coverage within wage guidelines.
  • Follow policies to manage store inventory including receiving, transferring, pricing changes, and counts.
  • Organize the backroom to maximize efficiency and space.
  • Execute merchandising and product presentation strategies, including window activations and seasonal changes.
  • Maintain the store look and feel through daily VM and store actions (restock, destock, minor VM changes).
  • Adjust pricing signage and promotional presentation during operating hours to support sell-through.
• Job Required Knowledge & Skills
  • Ability to drive sales results while minimizing loss.
  • Strong interpersonal and verbal communication skills.
  • Ability to work unsupervised.
• What We Offer
  • Comprehensive medical, dental, and vision coverage
  • Retirement plan
  • 100% employer-paid benefits, including disability and life insurance, and an Employee Assistance Program
  • Paid Time Off
  • Generous employee discount and exclusive perks
  • Career development opportunities, including discounted education courses
  • Collaborative, innovative, team-oriented environment
  • Early Wage Access options
  • Uncapped monthly bonus potential
• Physical Demands & Requirements
  • Occasionally lift up to 50…