Senior Account Sales Representative

Responsibilities

• Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio.
• Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to them.
• Generates incremental revenue from existing customers by adding new/additional services or upgrades.
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved.
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions.
• Attends and actively contributes to sales meetings and training programs.
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting.
• Collects and accounts for funds and provides receipts according to Company policy and guidelines.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Ability to read, write, speak and understand English.
• Knowledge of cold call sales skills, persuasion, and clear communication skills.
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle.
• Ability to work outside for extended periods in any season and/or during inclement weather.
• Familiarity with computer operating systems and a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications.
• Ability to complete documentation accurately.
• Ability to build mutually beneficial relationships with all management at assigned properties.
• Ability to communicate orally and in writing in clear and straightforward manner.
• Ability to maintain confidentiality.
• Ability to deal with the public in a professional manner.

• High School Diploma or equivalent work experience.

• Minimum of 1 year experience in sales or customer service.

• Valid driver's license with a satisfactory driving record within Company required standards.

• Ability to maintain high level of self‑motivation.
• Ability to maintain favorable relations with subscribers, vendors and employees within the service area.
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals.
• Ability to prioritize and organize effectively.
• Ability to use personal computer and software applications.
• Knowledge of cable or telecommunications services.
• Experience with consumer education of products and services.

• Office environment and/or outside environment with exposure to inclement weather.
• Must be able to lift 10-20 pounds for 20–30 feet (digital boxes, etc.).
• Exposure to moderate noise levels.
• Must be able to work evenings and weekends.
• Variable hours: may include weekends, holidays, and split days off.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.