Regional Technical Trainer

Company

Glass America

Melbourne, Florida

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Train new and current Glass America technicians on the correct procedure to repair and replace auto glass in accordance with the AGRSS Standard and also train on the correct procedure for calibrations, both dynamic and static.

• Conduct training sessions, both one-on-one and group sessions.
• Demonstrate proper use of tools and equipment such as setting tools, wire removal tools, reciprocating tools, and windshield repair equipment.
• Field questions from technicians by way of phone calls and emails relating to installations and/or calibrations.
• Monitor and maintain all Glass America technician safety training and AGRSS and Dupont certifications.
• Ensure all technician certifications are up to date and new technicians complete their required certifications in a timely manner.
• Ensure all Glass America Technicians are wearing the correct PPE. Provide PPE to Technicians if needed.
• Keeps current on the latest advancements in auto glass installation, chip repair and calibration technology.

• Five years experience in the Auto Glass industry, including hands‑on auto glass installation experience with a demonstrated ability to manage complex repairs and calibrations.
• Advanced knowledge of OE calibration systems and procedures.
• Proven ability to work independently while supporting and elevating team performance.
• Ability to present constructive criticism in a polite and helpful manner.
• Excellent communication skills.

• Must be efficient in the removal and reinstallation of fixed glass.
• Must have a current certification with AGRSS, Dupont, and have successfully passed the Glass America Certification Exam.
• Proficient with computers and technology, including but not limited to Gmail, Excel, Word.

• Must be able to travel two or three weeks a month.
• Must possess a valid driver’s license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

• 80 hours of paid time off annually.
• 80 hours paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.
• Voluntary Daily Pay option available.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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