Laundry Warewash Service Technician

Service Technician

We are in search of a Service Technician to join our growing team. This role will install, maintain, troubleshoot, and repair equipment or systems for our clients. The ideal candidate has strong technical knowledge, excellent problem-solving abilities, and a commitment to providing high-quality service.

Responsibilities Include:

• Install, inspect, and maintain equipment according to specifications and safety standards
• Diagnose technical problems and determine proper solutions in a timely manner
• Perform scheduled and emergency repairs on-site or remotely
• Document service reports, including repairs made and parts used
• Provide customer training and support on equipment operation and maintenance
• Collaborate with internal teams (e.g., engineering, customer support) to resolve issues
• Maintain tools, parts, and service vehicle in good working condition
• Stay up to date with new technologies and service procedures

• Work may include evenings, weekends, or on-call shifts as needed

The Ideal Candidate Will Have:

• High school diploma or equivalent (technical or vocational training preferred)
• 1-3 years of experience in a technical service, maintenance, or repair role
• Strong mechanical or electrical troubleshooting skills
• Ability to read and interpret technical manuals, schematics, and blueprints
• Excellent communication and customer service skills
• Valid driver's license and clean driving record
• Ability to lift up to 50 lbs and work in various environments (indoors/outdoors)

Compensation & Benefits

BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.

About Imperial Brady

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, food service, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

MASSACHUSETTS APPLICANTS:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.