Plumbing Service Technician

Are you an experienced Residential Service Plumber who can diagnose plumbing problems, take care of customers, and confidently recommend the right solutions?

Looking for year-round work, uncapped earning potential, great benefits, and a company where your skills and performance are recognized and rewarded?

Come build your career with Benjamin Franklin Plumbing-Service Minds
.

We're looking for experienced Residential Service Plumbers who can independently run residential service calls
, diagnose and troubleshoot plumbing issues, complete high-quality repairs and replacements, communicate confidently with homeowners, and deliver an exceptional customer experience from start to finish.

This is a customer-facing residential service and sales role
. Our plumbers don't just fix problems,they build trust, educate homeowners, present options, and help customers make informed decisions about their home's plumbing systems.

• Uncapped earning potential — top performers can earn $100,000+ annually
• Guaranteed weekly pay
• Uncapped commission tied to performance
• Full-time, year-round work
• 401(k) with employer match

• Company take-home vehicle
• Fuel card
• Company iPad
• Industry-leading technical training and ongoing education
• Customer service, communication, and sales development
• Professional development and leadership opportunities
• Supportive team focused on safety, growth, and success

• HMO, PPO, and HDHP medical plan options
• Health Savings Account (HSA) options
• Dental and Vision insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Paid Time Off (PTO) and paid holidays
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• 24/7 telehealth services
• Benefits eligibility beginning the first of the month after 30 days
• 401(k) with employer match

• Champions Club — top performers earn an all-expenses-paid vacation for themselves and a guest
• 30% employee discount on services
• Ongoing technical, customer service, sales, and professional development
• Career opportunities across
  Benjamin Franklin Plumbing, Mister Sparky Electric, and One Hour Heating & Air Conditioning
• Multiple paths to grow into field leadership, training, operations, and other opportunities within Service Minds

As a Residential Service Plumber, you'll independently run service calls and help homeowners keep their plumbing systems
safe, reliable, and operating properly
.

You will:

• Independently run residential plumbing service calls from start to finish
• Diagnose and troubleshoot residential plumbing issues
• Perform plumbing repairs, maintenance, replacements, and installations
• Service and repair
  water heaters, tankless water heaters, faucets, toilets, fixtures, garbage disposals, water lines, drains, sewer lines, and other residential plumbing systems
• Identify plumbing concerns and recommend appropriate solutions
• Perform thorough evaluations of residential plumbing systems when appropriate
• Clearly explain findings and recommendations to homeowners
• Present repair, replacement, and upgrade options based on the customer's needs
• Educate homeowners so they can make informed decisions about their plumbing systems
• Be comfortable with sales and confidently recommend appropriate solutions without relying on high-pressure tactics
• Identify opportunities to improve
  safety, reliability, efficiency, and performance of a customer's plumbing system
• Build trust and long-term relationships with customers
• Complete work according to applicable plumbing codes, safety requirements, and company standards
• Document calls, findings, recommendations, photos, and completed work accurately in
  Service Titan
• Maintain clean, organized tools, equipment, vehicles, and work areas
• Protect customers' homes and property while performing work
• Represent Benjamin Franklin Plumbing with
  professionalism, honesty, integrity, and pride

You may be a great fit if you have:

• 2+ years of hands-on residential plumbing service experience
• Experience independently running residential plumbing service calls
• Strong plumbing diagnostic and troubleshooting skills
• Experi…