Scrum Master

Job Description

A client of Insight Global is seeking a Scrum Master to lead and support a highly technical engineering team delivering complex software and/or systems initiatives. This role will own Agile delivery execution, Jira board management, and day‑to‑day facilitation to ensure teams meet program goals, manage timelines, and remove blockers. The ideal candidate is a strong servant leader who can translate between engineering and stakeholders, has a solid understanding of technical concepts (working knowledge of C, C++, C#, and Kotlin), and brings prior exposure to systems, software, or hardware engineering environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Experience supporting technical delivery teams (software/systems/embedded/hardware‑adjacent).

Hands‑on Jira experience:

• Backlog hygiene (user stories, tasks, bugs)
• Sprint planning, grooming/refinement, sprint execution, and reporting
• Board/workflow management (statuses, swim lanes, WIP limits, dashboards)

Proven ability to manage timelines and drive delivery against program goals:

• Dependency tracking
• Risk/issue management
• Milestone planning and burn‑down/burn‑up visibility

Strong facilitation skills:

• Daily stand‑ups, sprint planning, retros, and stakeholder syncs
• Technical working knowledge of C, C++, C#, and Kotlin (ability to understand discussions, read high‑level code, and communicate with engineers)
• Excellent communication skills with engineering, product/program, and leadership audiences. Background in systems engineering, software engineering, hardware engineering, embedded/firmware, or similar technical industry experience.

Experience supporting cross‑functional engineering teams (e.g., firmware + software + hardware).

Exposure to SDLC/engineering practices:

• CI/CD, code reviews, branching strategies, release planning

Experience with scaled delivery (SAFe/LeSS) or multi‑team program coordination.

Jira/Agile certifications (CSM, PSM, PMI‑ACP) or demonstrated equivalent experience.

Experience building dashboards/metrics for leadership:

• Velocity trends, cycle time, throughput, aging work, predictability

Familiarity with tooling beyond Jira (Confluence, Azure Dev Ops, Git Hub/Git Lab).