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Office Associate
Job in
2701 W. Lake Street, Melrose Park, Cook County, Illinois, 60160, USA
Other locations: Cook County
Listed on 2026-08-19
Other locations: Cook County
Listing for:
State of Illinois - Department of Human Services
Full Time
position Listed on 2026-08-19
Job specializations:
-
Administrative/Clerical
Admin Assistant, Office Administrator/ Coordinator
Job Description & How to Apply Below
Posting Identification Number 58099
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, your part of something bigger, something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Family & Community Services is seeking to hire a friendly, personable speaking voice to help with the organization and running of the daily administrative operations at the Cook County Family and Community Resource Center in the West Suburban FCRC Office. As an Office Associate, you will typically be processing incoming mail, answering phones, and greeting visitors at the front desk.
The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Division helps Illinois residents by connecting them with many programs and services.
Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.
Essential Functions
- Receives and distributes mail, manual releases, and memos, including incoming correspondence from customers and applicants, drop box items, faxes, and centrally mailed reports.
- Edits general client information in the Integrated Eligibility System (IES) system.
- Serve as back-up receptionist.
- Provides clerical office support.
- Serves as back-up timekeeper in the timekeeper’s absence.
- Maintains files, office supplies, and forms.
- Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contacts with the public, advocacy groups, customers, and community organizations.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Position Requirements
High School,
Less than 1 Year
work experience Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires ability to speak, read, and write Spanish at a colloquial skill level.
Required Language Skills:
- Spanish - Very good
Additional Information / Benefits
As a State of Illinois employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
Contact Information
Contact Name: State of Illinois - Department of Human Services
Contact Phone: 3124970396
Preferred method of contact: Email with CV via Application Box below.
Please mention in your application that you found this listing on Learn4Good.com.
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