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Bilingual Spanish Customer Care Lead

Job in Melrose Park, Cook County, Illinois, 60161, USA
Listing for: PLS
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR
Job Description & How to Apply Below

PLS Financial Services is seeking a Customer Care Team Lead at our Oak Brook, IL location. You will manage escalated inquiries, train staff, and ensure consistent, high-quality service.

The role emphasizes coaching, process improvement, and adherence to policies in a fast-paced environment. The ideal candidate will have experience in a high-volume contact center, strong communication skills, and the ability to work flexible hours.

Are you ready to take on the Bilingual Spanish Customer Care Lead role at PLS?

Full responsibilities and requirements are described in the listing above.

Learn more about the Bilingual Spanish Customer Care Lead role in the description above.

We appreciate your interest in this position.

Join PLS and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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