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Service Advisor: Customer Experience Champion

Job in Melrose Park, Cook County, Illinois, 60161, USA
Listing for: Rivian
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 41000 USD Yearly USD 36000.00 41000.00 YEAR
Job Description & How to Apply Below

Rivian is seeking a Service Advisor in Illinois to serve as the primary contact for owners throughout the service journey. You will translate complex vehicle needs into clear guidance, manage schedules, and coordinate with the service production team to ensure a seamless experience.

Responsibilities include documenting owner concerns, communicating updates, preparing estimates, and upholding Rivian’s hospitality and brand standards.

This role is for the Service Advisor:
Customer Experience Champion role at Rivian.

This role, Service Advisor:
Customer Experience Champion at Rivian, could be your next move.

Are you ready to take on the Service Advisor:
Customer Experience Champion role at Rivian?

We would love to welcome a new Service Advisor:
Customer Experience Champion to our group in Melrose Park, IL, United States.

For the Service Advisor:
Customer Experience Champion position at Rivian, we are reviewing applications now.

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