Medical Assistant- PCC Locations

Position: Medical Assistant- Multiple PCC Locations
PCC Community Wellness Center is seeking compassionate, mission-driven Medical Assistants to support patient care across our Chicago and near-west suburban health centers. This role provides clinical and administrative support to providers and care teams while ensuring an exceptional patient experience. Float MAs will work across various PCC locations, including Austin, ARC, Steinmetz, Salud, West Town/Boulevard, Lake Street, Melrose Park, Berwyn (PCC South), and West Suburban Hospital sites, based on staffing needs.

Shifts may range between 8:00 AM and 8:00 PM depending on site needs, with occasional Saturday coverage required.

Essential Duties and Responsibilities:

Obtains vital signs and performs routine patient intake, documenting appropriately.

Directs patient flow. Assists other staff in need of assistance to maintain patient flow.

Performs and documents basic patient history, treatments and administered medications appropriately.

Administers prescribed medications and treatments as directed by the provider following PCC policies and procedures.

Maintains accurate medical records and reports to the nurse any pertinent information regarding the patients condition and care.

Keeps providers informed of changes in assignments or patient flow that will affect working conditions.

Performs laboratory and diagnostic tests as ordered by the provider.

Ensures exam rooms are stocked with necessary supplies and materials. Orders medical supplies under supervision of the Clinic Administrator.

Performs and records quality control checks on specific medical equipment, office diagnostic tests following established protocol as directed.

Maintains patient confidentiality.

Maintains a neat and orderly clinical work area.

Observes PCC policies, procedures, and safety practices.

Follows PCC customer service guidelines and protocols.

Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives.

Provides other related duties as assigned by Clinic Administrator.

Experience/Training:

Graduate of a Certified Medical Assistant Program.

Previous clinical experience preferred.

Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.

Proficient in MS Office Business Applications to include:
Outlook, Word, PowerPoint, and Excel.

Certifications/Licenses:

Current Medical Assistant Certification preferred.

Current and valid CPR card.

Physical Demands:

Must be able to remain in a stationary position 50% of the time.

Must be able to move around the clinic site 50% of the time.

Constantly operates a computer, computer printer, copy machine, and telephone.

Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.

Must be able to transport from one site to another.

Must be able to cover other shifts as necessary.

Required shift rotation.

Other

Skills:

Ability to read and write proficiently using the English language.

Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.

Follow-through, assume responsibility and use good judgment.

Maintain professionalism under stressful situations.

Self-motivated and directed with the ability to prioritize and work efficiently under pressure.

Ability to understand and follow verbal and written communication.

Detail oriented with the ability to work with minimal/no supervision.

Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.

Effective and creative problem solving.