Office Manager

Role Overview

Use your passion for service to create a positive impact and make a difference.

Sodexo Facilities Management is seeking a highly organized, proactive, and customer-focused Office Manager to support the Facilities Department at Melrose Wakefield Hospital
, with regular support provided at Lawrence Memorial Hospital
. This position serves as a key administrative partner to Facilities Leadership, coordinating the daily administrative operations that support facility maintenance, regulatory compliance, and operational excellence across both hospital campuses. This role requires a self-starter who thrives in a fast-paced healthcare environment, demonstrates exceptional attention to detail, and is committed to delivering outstanding customer service.

• Provide comprehensive administrative support to the Facilities Department and Facilities Leadership team.
• Manage facility work order and preventive maintenance systems, ensuring work requests are entered accurately, monitored, updated, and closed in a timely manner.
• Coordinate maintenance requests and assist with scheduling, tracking, reporting, and documentation for facility operations.
• Maintain accurate departmental records, reports, compliance documentation, meeting minutes, and correspondence.
• Support regulatory compliance initiatives by organizing documentation and assisting with audits, inspections, and accreditation activities.
• Process purchase orders, invoices, financial reports, and other administrative documents while supporting departmental budget tracking.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Experience managing computerized maintenance management systems (CMMS), work order systems, or preventive maintenance software; experience with Maximo, Keystone, or similar systems is highly preferred.
• Strong proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and intermediate to advanced Microsoft Excel skills.
• Experience processing purchase orders, invoices, financial reports, and supporting departmental budget activities.
• Excellent organizational and time management skills with the ability to prioritize multiple responsibilities while meeting deadlines.
• Outstanding verbal and written communication skills with a professional demeanor and strong customer service focus.
• Healthcare facilities experience is preferred but not required.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Minimum Education Requirement - Associate's Degree or equivalent experience