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Customer Service & E-Commerce Associate Team Leader; Customer Service, In-Store Shopper Assistant Department

Job in Melrose, Middlesex County, Massachusetts, 02176, USA
Listing for: Whole Foods Market
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce, Retail Associate/ Customer Service
  • Retail
    Customer Service Rep, Ecommerce, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department
Whole Foods Market -  - Responsibilities:
Delivers outstanding customer experience and ensures team delivers exceptional service;
Balances in-store customer service with online order fulfillment and pickup;
Monitors customer flow and assigns tasks to optimize online orders and in-store service;
Manages scheduling, labor utilization, and adherence to pick processes;
Coaches and develops Team Members; supports hiring and onboarding
Position Requirements
10+ Years work experience
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