Director - Facilities Operations Melrose, MA

Director 2 - Facilities Operations (Melrose, MA)

Melrose, Massachusetts, United States ESR Healthcare

Experience level:
Director Experience required: 5 Years Education level:
Bachelors degree Job function:
Management Industry: Hospital & Health Care Compensation:
View salary Total position: 1 Visa sponsorship eligibility:
No

Sodexo is seeking a Director of Facilities Operations to lead and oversee the facilities management operations at Melrose Wakefield Hospital, a 174-bed hospital campus that functions jointly with Lawrence Memorial Hospital of Medford. As part of this two-campus healthcare system, Melrose Wakefield Hospital provides a full spectrum of inpatient and outpatient services, including general surgery, emergency care, interventional cardiovascular services, maternity, orthopedics, and more.

It also serves as the regions Level III Trauma Center.

• Direct daily operations of facilities management including HVAC, electrical, plumbing, and utilities.
• Oversee preventative maintenance and manage reactive repair workflows.
• Hire, train, and supervise a team of skilled tradespeople, professionals, and managers.
• Ensure compliance with all safety standards, regulatory requirements, and accreditation agencies.
• Partner with hospital leadership to support patient satisfaction and hospital performance goals.
• Manage budgets, service contracts, and vendor relationships.
• Oversee additional Sodexo services such as security, laundry, groundskeeping, or logistics, as needed.
• Collaborate with construction teams and oversee minor renovation projects when applicable.

• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• Minimum of 5 years of management experience in facilities operations, preferably in a healthcare setting.
• Minimum of 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).
• Excellent communication, organizational, and problem‑solving skills.
• Ability to prioritize and manage multiple projects in a dynamic hospital environment.
• Commitment to safety, service quality, and continuous improvement.

The Director of Facilities Operations is responsible for directing facilities maintenance operations of building(s) and property at a single unit. The Director of Facilities Operations manages the preventative maintenance and reactive repair of skilled trades, e.g., HVAC, plumbing, electrical, utilities; and manages the hiring, training and supervision of staff, professionals and management. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the business.

The Director may oversee construction work and often manages other core Sodexo services, and/or logistics of business/operations services, e.g., grounds keeping, laundry, food, security, inventory, mail, concierge services.

• Bachelors degree or equivalent experience in facilities management, engineering, or a related field.
• 5 years of management experience in facilities operations in a healthcare setting.
• 5 years of functional experience in trades such as HVAC, electrical, plumbing, or plant operations.
• Proven leadership skills and ability to manage multidisciplinary teams.
• Strong understanding of regulatory standards (e.g., Joint Commission, OSHA, NFPA).