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Client Service Representative
Job in
Melrose, Middlesex County, Massachusetts, 02176, USA
Listed on 2026-02-06
Listing for:
Innovetive Petcare
Part Time
position Listed on 2026-02-06
Job specializations:
-
Outdoor/Nature/Animal Care
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Client Service Representative
Department: Receptionists
Employment Type: Part Time
Location: Melrose, Massachusetts
Compensation: $21.00 / hour
DescriptionMelrose Animal Clinic | AAHA-Accredited Veterinary Practice
Melrose Animal Clinic, a busy six-doctor AAHA-accredited veterinary hospital
, is seeking a Part-Time Veterinary Client Service Representative (CSR) to join our front desk and customer care team.
This role is ideal for someone with customer service experience who enjoys working in a fast-paced veterinary environment
, answering phones, scheduling appointments, and providing exceptional service to pet owners.
- Answering high-volume phones and responding to client inquiries
- Scheduling veterinary appointments and managing calendars
- Greeting clients and patients with professionalism and compassion
- Processing payments and handling money accurately
- Performing light cleaning and front-desk maintenance
- Utilizing veterinary software and computer systems
- Multitasking efficiently while maintaining a positive, friendly attitude
- Previous customer service or receptionist experience required
- Veterinary receptionist or veterinary CSR experience preferred
- Strong communication, organizational, and multitasking skills
- Ability to thrive in a busy veterinary hospital setting
- Professional, dependable, and team-oriented
- Health | Dental | Vision Discount care programs
- Employee discounts
- Training and Career development
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