Retail Lead Cashier

As a Crossroads Lead Cashier, you will bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. You’ll solve tech issues and be the go-to register trainer for your team. Lead Cashiers support our customers and teams by eliminating lines, handling returns, and ensuring that everyone has the best check-out experience possible!

When you join Crossroads, you are joining the sustainable fashion movement and reshaping fashion culture. And you aren’t just impacting the planet’s future—you are impacting your own.

• We have clear paths for promotion and several routes you can take as you embark on your second‑hand retail journey.
• You’ll learn how to run a second‑hand business— you’ll embody an entrepreneurial spirit—learning everything from buying, merchandising and inventory practices to gaining and maintaining the trust of a customer base who has been devoted since day one.

• A Team Player
  . You are as enthusiastic about the success of others as you are about your own success.
• Fashion-focused. You eat, breathe, and sleep style. Fashion is life.
• Adaptable
  . You feel comfortable adjusting to changing circumstances and encourage your teammates to do the same. We problem-solve together!
• People‑first
  . You are energized by people. You radiate kindness and positivity… You understand your impact and are someone who uplifts others.
• A Trainer
  . You have held at least one position where you have trained others on cashiering.

• Engage
  . You get to meet new people, every day! Greet each customer with a smile and welcome them to our store. Create a welcoming, fun, and inclusive environment to shop and work in.
• Ask and Educate
  . You will teach our customers how we work and get them excited about selling their clothes to us!
• Have Integrity
  . You will act with integrity in words and actions—do the right thing and do it right, even when it’s difficult.
• Be Compassionate
  . You will embody our core values of service, inclusion, and education. It’s important that we connect with all customers and try our best to help them.
• Be Reliable
  . You will show up to work on time and ready to go!
• Be Flexible
  . You understand that needs change and evolve throughout the day—you know how to support your team and customer as needed.

• Support your wellbeing
  . We care about our employees holistically and offer sick paid time off.
• Prioritize wellness for all
  . We offer medical, dental, and vision insurance for all employees who work at least 20 hours a week.
• Incentives during holidays
  . We give you time and a half pay for select holidays throughout the year, and we are closed on Thanksgiving and Christmas.
• Work/life balance
  . We offer flexible scheduling so that you can meet work & life needs.
• 401(k) contribution
  . We match up to 6% of your contribution as soon as you are eligible; we offer both a Roth and traditional 401(k).
• Employee discount
  . A generous discount on all merchandise, including luxury consignment pieces.
• Transparent pay
  . We have clear pay ranges and always advertise pay for positions and believe in pay equity.
• Earned Wage Access
  . You can access pay as you earn it through our partner app Zay Zoon.
• Commuter benefits
  . We contribute and match a portion of your commuter account monthly.

• Clear paths for growth
  . We offer clear paths for growth and ongoing professional development that are straightforward and attainable.
• Celebrate with you
  . We provide many opportunities to bond with your team as we celebrate successes together.
• Equip you with tools
  . Our training programs set you up to win during onboarding and throughout your career.
• Prior experience as a cashier in retail (6 months+)
• Prior experience training others in a retail setting (6 months+)
• Must be able to work a minimum of 16 hours per week.
• Must be authorized to work in the United States.

One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name‑brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.

Since opening the doors…