Evening Family Advocate - YPLP​/Melrose

Job Details

Job Location:

Melrose, MA 02180

Position Type:
Full Time

Salary Range: $20.16 - $20.16 Hourly

Job Shift: Afternoon/Evening Shift

Position Summary:

Family Advocate

YPLP Advocates are key members of a supportive, trauma-informed team that works directly with teen parents and their children in a residential setting. Each Advocate manages a caseload of up to four families, helping them achieve treatment goals through consistent support, advocacy, and structured guidance. The ideal candidate is patient, empathetic, detail-focused, and skilled at finding solutions to challenges.

We are looking for a candidate to work the following schedule:
Thursday through Saturday;
Monday and Tuesday: 3pm - 11pm.

• Case Management:
  Complete intakes, assessments, weekly meetings, goal tracking, treatment plans, and referrals for assigned families.
• Documentation:
  Maintain accurate records (progress notes, communication logs, incident reports, medication logs, etc.).
• Safety & Supervision:
  Ensure resident and facility safety at all times; lead structured activities and enforce program rules.
• Crisis Response:
  Intervene using trauma-informed strategies and report concerns promptly.
• Daily Support:
  Transport residents, assist with chores, supervise childcare, and encourage life skills development.
• Relationship Building:
  Engage families with respect, compassion, and consistency while supporting transitional care and aftercare planning.
• Facility Oversight:
  Conduct room searches, fire drills, and random drug tests; clean and maintain shared spaces.
• Collaboration:
  
  Communicate effectively with team members, supervisors, and external collaterals.
• Medication Administration:
  Follow all MAP guidelines for safe, documented medication distribution.
• Training & Compliance:
  Attend required trainings and help onboard new staff when needed.

• Conduct hourly bed checks and safety rounds
• Clean and restock the facility
• Provide morning transportation
• Must remain fully awake and alert throughout shift

• Required:
  
  High School Diploma and experience working with youth in a residential or similar setting.
• Preferred:
  Some college or a bachelor's degree.
• Strong communication, organization, flexibility, and professionalism are essential.
• Must build healthy, positive relationships with youth and support a trauma-informed, inclusive environment.
• Valid driver's license and clean driving record required; must use personal vehicle when agency transport isn't available.
• Commitment to Centerboard's values of culture and belonging is expected.

• Must complete and maintain certifications in: CPR/First Aid, Trauma-Informed Care, Behavior Management (CPS), Protective Intervention, Medication Administration, HIPAA, OSHA, Ethics, and Culture & Belonging.
• Ongoing participation in refresher trainings is required to stay compliant and skilled.
• Ability to prioritize, stay organized, and adapt in a fast-paced, changing environment is key.