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Senior Customer Success Manager Retention; Hybrid
Job in
Melville, Suffolk County, New York, 11775, USA
Listed on 2026-07-02
Listing for:
KWI
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
KWI is seeking a Senior Customer Success Manager based in Melville, NY. In this full-time role, you will manage and grow strategic accounts, ensuring high Gross Revenue Retention and driving revenue expansion. Candidates should have over 7 years of experience in Customer Success or Account Management within a SaaS environment. KWI fosters a hybrid work culture, with collaborative team values and a comprehensive benefits package, including medical, dental, and a 401(K) plan.
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Position Requirements
10+ Years
work experience
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