Strategic CSM Enterprise Security & IoT Accounts
Job in
Melville, Suffolk County, New York, 11775, USA
Listed on 2026-08-28
Listing for:
SBG
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
SBG is seeking a Customer Success Manager to act as a strategic partner for central station customers, dealers, and enterprise accounts, driving adoption, retention, and growth across the Resideo services platform.
The role combines account management with light operational oversight to ensure successful onboarding, ongoing customer health, and long-term outcomes, while coordinating with product and engineering to optimize the customer journey.
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