Analyst, Process and Performance Improvement

The Opportunity

National Grid is hiring an Analyst, Process and Performance Improvement. This hybrid role may be based in any Downstate NY office.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

We collaborate closely with teams that design processes, operate and train for excellence. We interact with stakeholders at all levels of management and work in a team of highly motivated team members dedicated to bringing customer support to excellence.

• Facilitate daily pipeline safety incident and issue reporting into National Grid’s Gas Business Continuous Improvement Program (CIP), interfacing with key parts of the business to promote reporting
• Participate in CIP Operations team daily review of categorization, evaluation, assessment of risk, and assignment of corrective action owners
• Track quality, cause evaluation status, program participation, and closure of corrective actions
• Provide ad hoc reports on CIP information, upon request
• Support overall IACA team (Incident Analysis and Corrective Action), as required

• Bachelor’s degree required
• 3+ years’ experience in gas field operations and/or engineering preferred
• Tap Root experience preferred
• Strong IT skills, with knowledge of data systems for collection, tracking, and reporting on business performance preferred
• Proven understanding of how a management system approach can drive continuous improvement preferred
• Awareness of Safety Management Systems and application to business operations (e.g., API RP 1173, OSHA Process Safety Management, EPA Risk Management Program, OHSAS 18001) preferred
• Awareness of Process Excellence methodology, with demonstrated ability to identify end-to-end process improvements preferred
• Demonstrated understanding of the Process Safety Management risks impacting the energy industry sector preferred
• Valid driver’s license required

Salary: $90,000 - $105,000 a year.

Annual performance plan or bonus.

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

National Grid complies with all applicable federal, state, and local anti‑discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.