Technical Manager III Job Melville area,New York USA,Engineering

About Us

TRC, Member of WSP, is a global consulting environmental and engineering firm and one of the top design firms in the energy sector. Together, TRC and WSP’s 83,000 experts create positive, long-lasting impacts for our communities and our clients in the power and energy, transportation and infrastructure, environmental, and property and buildings sectors. As part of our team, you’ll discover a world of opportunities to connect with innovative thinkers, forge your path, and have fun tackling the world’s most challenging projects.

At TRC, Member of WSP, you can have a rewarding career on every level.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

Overview

The Senior Technical Manager is responsible for providing strategic leadership, technical oversight, and operational project management support to enable the successful implementation, tracking, reporting, and continuous improvement of Energy Efficiency and Renewable Energy (EERE) programs. This role serves as the primary liaison between business stakeholders, program teams, and Information Technology organizations to ensure business needs are translated into scalable, secure, and efficient technology solutions.

The day-to-day responsibilities of The Senior Technical Manager include overseeing all aspects of the Customer Relationship Management (CRM) systems, including workflow automation, Robotic Process Automation (RPA), reporting, and dashboards. The Senior Technical Manager also collaborates with program teams to optimize the Captures database, drive operational efficiency and project processing, improve user experience, and support strategic business objectives.

The position is responsible for managing a portfolio of technology initiatives, ensuring quality delivery of solutions, mentoring technical resources, coordinating with internal and external stakeholders, and identifying opportunities for innovation and process improvement across EERE programs.

Responsibilities

Oversee and Maintain CRM database and optimization capabilities
Including workflows, RPA, Businesses Rules
Develop Business Requirement Documents (BRDs) to support database upgrades and enhancements to IT team
Evaluate business processes and identify opportunities to improve operational efficiency through technology and automation
Manage multiple concurrent technology projects and initiatives from concept through implementation, and deliver results on schedule
Collaborate with business stakeholders to define project scope, objectives, requirements, schedules, budgets, and resource needs.
Oversee data imports, exports, migrations, mass updates, and integration activities, while ensuring data is accurate and supports data driven decisions
Ensure system enhancements are tested, documented, and deployed in accordance with established change management procedures.
Support user access management, security administration, and system governance activities
Automate everyday business functions such as reporting and project processing
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