Financial Operations Manager

Financial Operations/Servicing Operations

Posted July 17, 2026

General Position Summary The Financial Operations Manager is responsible for overseeing front-end onboarding workflows and post-booking financial operations for MMP Capital. This role supports the full lifecycle of booked transactions, including payment file management, cash application, billing reconciliation, financial adjustments, fee billing, partner funding, servicing operations support, and operational reporting.

This position will play a key role in strengthening MMP Capital’s finance operations infrastructure as the company brings more servicing capabilities in-house, improves data quality, enhances reconciliation controls, and expands reporting around portfolio performance, cash movement, and operational SLAs.The ideal candidate has hands-on experience working with a lease or loan management system and understands how booking, servicing, cash application, billing, contract modifications, and operational reporting connect across Finance, Operations, Credit, Sales, Collections, and Technology.

Essential Functions and Major Responsibilities Financial Operations and Servicing Support
• Manage daily financial operations workflows related to booked transactions, servicing activity, cash application, customer account updates, and payment processing.
• Post and reconcile customer payments, including ACH, wires, contract billing activity, payment exceptions, reversals, and adjustments.
• Oversee daily payment file processes, including ACH/NACHA files, payment application, exception handling, and reconciliation back to bank activity and servicing records.
• Support contract billing reconciliation and ensure customer-level activity is accurately reflected in the lease or loan management system.
• Process financial adjustments, including payment corrections, price changes, term changes, funding changes, contract restructures, and other approved account updates.
• Manage daily cash funding processes for ISO, vendor, broker, business partner, and internal funding-related workflows.
• Support post-booking operational activities, including disposition activity, fee billing, contract updates, and servicing requests.

Lease / Loan Management System Ownership
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Required experience:

Candidate should have experience using, administering, or managing workflows within a lease management system, loan management system, or commercial finance servicing platform.
• Serve as a key operational owner for the lease / loan management system and help ensure booking, billing, payment, and servicing data is accurate and complete.
• Partner with Technology, Finance, Credit, Funding, Collections, and Servicing to improve system workflows, data fields, reporting, controls, and exception management.
• Experience with LTi Aspire, Abrigo, IFS Lease Works, Salesforce, or similar commercial finance platforms is strongly preferred.
• Support system implementation, migration, testing, user acceptance testing, and process documentation related to servicing or LMS-related initiatives.

Team Management and Process Controls
• Distribute work across the Financial Operations team and ensure tasks are completed accurately, timely, and in accordance with defined SLAs.
• Monitor high-priority requests, aging items, open exceptions, and operational bottlenecks to ensure timely resolution.
• Create, update, and maintain standard operating procedures, training materials, and workflow documentation.
• Train new and existing team members on financial operations processes, system updates, reporting tools, and internal controls.
• Maintain a strong control environment around cash application, account updates, financial adjustments, fee billing, and system changes.

Cross-Functional Coordination
• Serve as a liaison between Finance, Funding, Customer Service, Collections, Onboarding, Credit, Relationship Management, Sales, and Technology.
• Review and resolve issues raised by Customer Service, Onboarding, Collections, Relationship Managers, and other business teams.
• Participate in cross-functional meetings to provide operational input, identify process gaps, and recommend improvements.
• Interact…