Financial Services Representative

At RMA Long Island IVF
, we specialize in helping individuals and couples start or expand their families through cutting‑edge reproductive technology. With high success rates in IVF and healthy pregnancies, we proudly serve patients throughout Nassau and Suffolk Counties. By joining our team, you’ll work alongside some of the most talented professionals in the industry, making a meaningful impact on the lives of our patients.

We are seeking a Financial Services Representative to join our team. This role is perfect for someone with a strong background in medical billing, insurance, and customer service, ideally with a passion for women’s health and fertility care.

• Manage pre‑certification and surgical scheduling for the assigned team physician.
• Communicate financial clearance between nursing staff and physicians via Athena and Resource systems.
• Enter charges for IVF cycles, monitor patient accounts, and follow up on balances.
• Respond to patient inquiries regarding insurance, billing, and financial responsibilities.
• Process refunds, adjustments, and collection activities as needed.
• Prepare daily reports and handle bank deposits.
• Ensure HIPAA compliance and maintain patient confidentiality.

• High school diploma required; associate or bachelor’s degree preferred.
• 1–2 years of healthcare insurance and customer service experience.
• Knowledge of medical terminology and proficiency in CPT and ICD‑9 coding.
• Experience with medical software and Microsoft Office Suite.

This position offers a unique opportunity to gain valuable experience in a high‑impact clinical environment, supporting patients and working closely with an expert team in reproductive care. We offer competitive compensation, comprehensive benefits, and a collaborative team culture.

Apply today and help make a difference in our patients' lives!

Compensation: $21‑ $24 per hour