Field Services Support Engineer

Accenture Flex offers you the flexibility of local fixed‑duration project‑based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world‑class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

We are looking for an Onsite Infrastructure Engineer to provide hands‑on technical support at client locations. The role involves traveling between sites to manage, install, maintain, and troubleshoot IT infrastructure, including desktops, servers, and network equipment. You will assist with software installations, desktop management, and troubleshooting, sometimes working under the guidance of remote L2/L3 engineers. As an IT  smart hands  resource, you’ll support both routine and escalated issues.

• Be stationed at or travel to client sites to provide technical support
• Install, configure, and troubleshoot desktop software and hardware
• Support server and network infrastructure setup and maintenance
• Assist with routine hardware/software maintenance and updates
• Work under remote L2/L3 engineer guidance for complex issues
• Act as  smart hands  for remote teams, executing tasks as needed

* This role is 100% onsite with the client in New York City, NY*

• Minimum 2 years work experience
• Experience with IT infrastructure support, servers, desktops, networking
• Strong desktop management and software troubleshooting skills
• Ability to handle system installations, updates, and repairs
• Excellent communication and customer service skills
• Willingness to travel between client sites as required

• Customer Technical Support

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 2/27/26.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long‑term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Accenture Flex Jobs

California: $35.00 to $45.00

Cleveland: $35.00 to $45.00

Colorado: $35.00 to $45.00

District of Columbia: $35.00 to $45.00

Illinois: $35.00 to $45.00

Maryland: $35.00 to $45.00

Massachusetts: $35.00 to $45.00

Minnesota: $35.00 to $45.00

New York: $35.00 to $45.00

New Jersey: $35.00 to $45.00

Washington: $35.00 to $45.00

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1  or send us an email or speak with your recruiter.

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