Analyst; Process and Performance Reporting), Business Analysis

National Grid is an electricity, natural gas, and clean energy delivery company serving approximately 20 million people through our networks in New York and Massachusetts in the United States and Great Britain.

We are committed to building a more sustainable energy future for our customers and communities, and we are actively investing in clean energy initiatives such as offshore wind power and grid modernization.

At National Grid, we value diversity and inclusion and strive to create a welcoming and supportive environment for all employees. We are an equal opportunity employer and value the unique skills and perspectives that everyone brings to the table.

We offer competitive salaries and benefits packages, as well as opportunities for professional development and growth.

The Program Manager Analyst supports the Program Management Office (PMO) for the Kraken Transformation Program by providing day to day coordination, analysis and reporting. This role enables effective program execution through accurate tracking of plans, risks, dependencies, and deliverables, while supporting governance routines and stakeholder communications.

* Support the maintenance of integrated program plans, schedules, milestones, and dependencies across work streams.

* Track progress against scope, schedule, and key deliverables; highlight variances and emerging risks to PMO leadership.

* Assist with preparation of program status reporting, dashboards, and materials for governance forums and leadership updates.

* Capture meeting notes, actions, decisions, and follow ups; ensure timely tracking and closure.

* Maintain program documentation, artifacts, and repositories in line with PMO standards.

* Support risk, issue, and dependency logging, including escalation tracking and mitigation follow up.

* Coordinate inputs across business, technology, and vendor teams to support planning and readiness activities.

* Assist with tool administration and data hygiene (e.g., Jira, Confluence, Smartsheet, SharePoint).

* Support continuous improvement by identifying opportunities to improve reporting, processes, and PMO ways of working.

* 1-3 years of experience in project coordination, PMO support, business analysis, or a related role

* Strong planning, governance, and execution management across multiple teams

* Proven experience managing risks, issues, and dependencies

* Excellent communication and facilitation skills; able to create executive-ready materials

* Proficiency with delivery tools (e.g., Jira/Confluence, MS Project, Smartsheet, Excel/PowerPoint, SharePoint)

#LI-NK1 #LI-PROGRAM ANALYST

Salary

DNY: $86,000-$101,000

MA: $81,000-$95,000

UNY: $72,000-$84,00

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.