Account Executive, Business Insurance

Account Executive, Business Insurance

Our not-so-secret sauce

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Executive with the Business Insurance team here at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

The Account Executive is responsible for exceeding our retention goals and preventing E&O exposure by implementing the MMA-NE Service and Operational standards. This client-facing role requires building strong relationships with clients, intermediaries, and the insurance marketplace. The position involves interacting with clients, intermediaries, insurance markets, accounting, marketing, claims, loss control, and management to provide exceptional service. The Account Executive must maintain accounts proactively and collaborate professionally with producers, team members, and office staff.

They possess a high level of expertise, can work independently, and are expected to provide supervision, assistance, leadership, and development to junior staff members.

• Client interface at pre-renewal/stewardship, renewal proposal presentation, claim review and loss control meetings.
• Carry out Service Calendar tasks.
• Fully utilize MMA-NE resources, MMC and MMA Benchmarking, Risk Mapping and other Data Analytics tools .
• Directly responsible for client contract review program.
• Participate in the coordination of loss control, risk management, and Exposure Analysis services.
• Trending and loss development analysis.
• Interact with Insurance Carriers.
• Carry out ongoing client service functions, including, but not limited to:
  • Trending and loss development analysis
  • Contract review
  • Draft Stewardship presentation
  • Review Mod Master calculations
  • Draft proposals and presentations
  • Directly responsible for MMA-NE coverage standards and identifying any coverage deficiencies.
  • Transmission of information to clients and insurance companies.
  • Finalize and present Stewardship report.
  • Review Mod Master calculations with Client.
  • Finalize new/renewal proposals, charts and presentations.
  • Ensure coverage standards and identify coverage deficiencies .
  • Renewal Checklist Procedures
  • Binding Checklist Procedures
  • Policy Audits
  • WC Dividend calculations
  • WC Retro LOC Loss Fund Adjustments
  • Supervise billing and invoicing to include Bi monthly aging and discrepancy reports
  • Transmission of information to clients and insurance companies
  • Supervise policy Endorsements
  • High level review of Certificates of Insurance issues
• Working as directed with outside vendor services
• Other duties assigned

• 10+ years of insurance brokerage experience, ideally in a client servicing role.
• Must possess an active Property & Casualty Agent’s/Broker’s license.
• Must be well organized with excellent math, written and oral communication skills and also possess strong technical skills.
• High School Diploma required. A college degree in Business Administration, Risk Management, Finance, Insurance or other relevant program highly preferred.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint)

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase…