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Senior WFM Manager — Hybrid, Forecasting
Job in
Melville, Suffolk County, New York, 11775, USA
Listed on 2026-03-11
Listing for:
GEICO
Full Time
position Listed on 2026-03-11
Job specializations:
-
Management
IT Project Manager
Job Description & How to Apply Below
A leading insurance company in Melville, NY seeks a Senior Workforce Management Manager to oversee a contact center team. The role involves optimizing schedules, monitoring real-time performance, and enhancing customer service operations. The ideal candidate will have at least 4 years in workforce management and excellent communication skills. This position offers a hybrid work schedule and a competitive salary range from $82,000 to $157,850 annually, reflecting the candidate's experience and educational background.
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Position Requirements
10+ Years
work experience
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