Senior Analyst, Sales Operations

Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long‑term growth.

Our mission is to make layovers simpler and more efficient for crew members—and we bring that to life through deep industry expertise and a practical, results-driven approach.

Today, API’s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.

At API, we’re building a culture rooted in succeeding and thriving together. It’s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.

If you’re looking to grow your career in a company that values steady progress, real impact, and long‑term development, we’d like to meet you!

The Senior Analyst, Sales Operations is responsible for enabling and optimizing the sales cycle for complex enterprise accounts within an Account-Based Selling (ABX) framework. This role focuses on ensuring operational excellence, process governance, and providing commercial and analytical support to the Sales Team.

The Senior Analyst will champion the integrity and efficiency of the sales process, tools, and assets, quantifying value propositions, managing commercial assumptions, and coordinating internal resources to drive successful customer acquisition and deal closures.

As AI tools increasingly handle repetitive execution tasks, this role is defined by the strategic human thinking layer on top — the situational awareness, cross‑functional coordination, and commercial instincts that add value to automated tool outputs.

This is an ideal step‑up role for a high-performing Sales Ops contributor who is ready to own the function — someone who brings fluency with AI tools alongside the strategic thinking and judgment that defines great operational performance.

• Oversee governance in Sales processes, tools, and frameworks, ensuring alignment with strategic objectives and operational efficiency.
• Manage application of standard templates and commercial assumptions to maintain consistency and accuracy across all sales interactions and proposals.
• Ensure opportunities are managed cleanly and efficiently through the sales pipeline, leveraging internal systems, best practices and overseeing cross functional collaboration.

• Manage account intelligence and research resources to ensure the team has market and account insights and data needed for targeted opportunity engagement.
• Support commercial approach and negotiations with ad-hoc analysis to resolve key issues, providing data-driven insights during critical deal stages.
• Coordinate sales proposal workflow, ensuring timely and compliant delivery of professional proposals to prospects.
• Generate ROI templates; assist with savings calculations and commercial guardrails, empowering the sales team to present compelling financial offers.
• Lead overall RFP response process management, including timeline establishment and milestone tracking, coordinating involvement across departments through to final deliverables.

• Serve as the team's internal lead on AI tool deployment, calibration and governance for sales pursuits and support.
• Manage workflow automation optimization, applying strategic judgment to align agent-based vs. team member tasks and assignments with resourcing and priority constraints.
• Develop and manage practical prompt and quality standards for AI-generated content across the Sales Ops function.
• Stay current on the evolving AI landscape and bring forward well-reasoned recommendations for resource alignment, processes, and tools.

• Bachelors degree in a business discipline.
• Minimum of 5 years experience in sales, sales operations or related roles.
• Strong hands‑on…