IT Senior Technician - Field Service

DTE is one of the nation’s largest diversified energy companies. Our electric and gas companies have fueled our customer’s homes and Michigan’s progress for more than a century. And as Michigan’s largest source of renewable energy, we’re creating a cleaner, healthier environment to power our future. We’re also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states.

But we’re more than a leading energy company... and working at DTE is more than just a job. At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you’ll be part of a team that welcomes, recognizes, and celebrates differences and values everyone’s health, safety, and wellbeing.

Are you ready to make that kind of difference? Bring your energy to DTE. Together, we can achieve great things.

• On-Site Role:
  Must be available to work on-site at this assigned work location.
• Emergency Response:
  Yes – Must be available to perform a primary assignment in support of DTE’s emergency response to storms or other events that impact service to our customers.

The Sr. Technician Field Service performs tasks related to the design, installation, maintenance and documentation of corporate wide telecommunications infrastructure, equipment, and services. This position is responsible for installing, troubleshooting, repairing, and maintaining telecommunication infrastructure and related equipment and services. As a team member, the Sr. Technician Field Service completes requests for service, determines methodology for installation and removal, determines appropriateness of equipment changes, interfaces with Engineering and provides technical support for other team members.

This position serves as an expert in their discipline and is able to perform a variety of complex tasks and resolve complex technical problems in the field with no guidance or direction. Leads, trains, and directs the work of others in the field.

• Provides support on corporate-wide telecommunications infrastructure and voice/data equipment including the following systems:
  Substation radio alarm equipment, PBX platforms and key systems G3s, G3si, G3R, Intuity voicemail and Conversant;
  Partner, IA2 and Avtec key systems, voice terminals, basic telephone circuits (loop start, ground start, 4 wire E & M, and ring down), Data and Voice circuits, Digital carrier systems and multiplexers, Voice over IP, DSX wiring and patching, DSU/CSUs, Fiber optic termination and testing (single and multimode), ISDN PRI trunk groups administration and testing, ISDN BRI stations and administration, LAN/WAN (10 base‑T, 100 base‑T, routers, switches, hubs), TCP/IP, OSI networking model, Wireless access points, DSO, DS1, DS3, and Sonet installation and troubleshooting, CCTV, PA systems and HI‑Com, Voice recorders, Pairgain HDSL, SCADA, telemetry, Frame relay systems, Telephony infrastructure wiring standards.
• Provides support of Fermi (Nuclear Power Plant) RERP system including Joint Public Information Center, Fermi Simulator, Fermi RERP telephone and Fermi HI‑COM.
• Provides support for the Analog and Digital Microwave network including SCADA systems.
• Provides support of the Corporate Radio Data Network Systems and the RTUs and communications interfaces including SCADA systems. Advanced troubleshooting of antennas, feed lines, radios, power supplies, data modems, and serial data lines at RDN and APTD sites.
• Provides support for Radio and mobile computing systems. This includes mobile two‑way radios, handheld two‑way radios, dispatch consoles, radio base stations, trunked radio base stations, satellite receiver systems, in‑vehicle repeaters, radio base station sites, public notification siren systems, mobile computing systems, wireless packet data modems, pager and cellular equipment, accessories and services.
• Provides 24 X 7 trouble response when needed.
• Uses the following test equipment:
  Transmission test set, VOM multitester, T1 tester, Fiber optics…