Cash Application Specialist

Job description:

The Cash Application Specialist is responsible for accurately and timely posting customer payments received through multiple channels, including ACH, lockbox, credit cards, and remote deposits. This role ensures proper application of payments to customer accounts, supports reconciliation processes, and helps maintain accurate accounts receivable records.

• Post customer payments received through ACH, lockbox, credit card, and remote deposit channels
• Apply payments accurately to customer invoices using remittance details
• Research and resolve payment discrepancies, short payments, over payments, unapplied cash, and unidentified receipts
• Reconcile cash receipts with bank activity and internal accounting records
• Partner with Accounts Receivable and Billing teams to resolve payment application issues
• Maintain accurate cash application records and support month-end close activities
• Follow company policies and internal controls for cash application processes
• Respond to internal and external questions related to payment applications

• High school diploma or equivalent required; degree in Accounting, Finance, or related field preferred
• 2+ years of experience in cash applications, accounts receivable, collections, or related accounting support
• Working knowledge of AR processes, reconciliations, debits and credits, journal entries, and account analysis
• Proficiency in accounting software, Microsoft Excel, banking platforms, and remittance processing
• Strong attention to detail, analytical skills, time management, and communication skills in a high-volume environment

Pay: $20.00 - $25.00 per hour