Accounts Receivable Clerk

Innovia Medical combines the experience and expertise of Summit Medical, Network Medical, DTR, Eagle Labs, Grace Medical and Hurricane Medical to help our medical professional partners elevate the delivery of care to improve patient outcomes. We develop products not just for our customers, but with our customers. Our collaborative approach cultivates innovative medical solutions for the global healthcare industry. Through excellence in design, supply chain management, manufacturing and customer service we put quality at the forefront in all aspects of our business.

The Accounts Receivable Clerk supports the Accounting Department by managing customer invoicing, cash application, and the accurate processing of financial transactions. This position is responsible for maintaining customer account records, verifying and recording financial data, and ensuring timely and accurate accounts receivable activities. The role contributes to the efficient operation of the accounting function and provides opportunities for professional growth and expanded responsibilities.

• Generate and distribute daily customer invoices via mail and electronic delivery.
• Prepare and distribute the Daily Sales Report.
• Maintain and update customer account information, correspondence, and related records within the ERP system and supporting accounting databases.
• Process and apply customer payments accurately, ensuring proper allocation of cash receipts and timely resolution of payment discrepancies.
• Monitor accounts receivable transactions and assist with maintaining accurate customer account balances.
• Manage incoming and outgoing company mail and provide professional reception and visitor support.
• Assist with month-end closing activities, account reconciliations, and other accounting-related tasks.
• Support cross-functional operations by maintaining proficiency in assigned backup responsibilities.
• Participate in special projects and process improvement initiatives as assigned.
• Perform other duties and responsibilities as assigned.

• High school diploma or equivalent required.
• Associate degree in Accounting, Business Administration, or related field preferred.
• 1–3 years of experience in accounts receivable, accounting, or a related financial support role preferred.

• Strong attention to detail and accuracy in data entry and recordkeeping.
• Ability to follow instructions, work independently, and prioritize tasks effectively.
• Proficiency in Microsoft Office Suite, with strong emphasis on Excel.
• Experience with accounting or ERP systems preferred.
• Strong verbal and written communication skills.
• Ability to maintain professionalism and a positive attitude in all interactions.
• Strong critical thinking and problem-solving abilities.
• Effective time management and organizational skills.
• Ability to handle difficult or sensitive situations professionally.
• Ability to interpret and apply written and verbal instructions accurately.
• Strong interpersonal skills with the ability to build positive working relationships across departments.

Requires an in-depth knowledge of all company products, good computer and professional telephone skills, the ability to operate all required office equipment, knowledge of all customer service functions including order entry, customer returns, credit issuance and inventory control functions, a high school diploma and three years of experience in customer services or an associate’s degree in a related area.

• Mental
  - Requires a relatively high degree of concentration and attention to professionally answer customer telephone lines, provide information, take orders and enter orders accurately.
• Physical
  - Requires walking/standing approximately 5% of time; sitting approximately 95% of time; lifting up to 25 lbs. approximately 15% of time; stooping, forward bending and crouching approximately 5% of time.
• Environmental
  - Requires capability of performing essential job functions in an office environment with climate-control and good lighting.
• Manual Dexterity
  - Requires use of hands and arms to operate telephones, facsimile machines, computers and other general office equipment, to record written information and maintain files.
• Audible
  - Requires the ability to verbally to communicate with customers, distributors and co-workers in person and via telephone.
• Visual
  - Requires the ability to operate office equipment including computers and read written instructions and other documentation.

Basic knowledge of FDA Good Manufacturing Practices 21 CFR Part 820 and EN ISO 13485

The above description is intended to describe the general content, identify the essential job functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of job functions or requirements.