Front Office Receptionist

Landmark Construction & Emergency Services is currently seeking a Front Office Receptionist/Coordinator to join our team! Candidates should have strong phone presence, with the ability to collect detailed information from customers, and input data into our job management system. Ability to perform other administrative duties as required.

• Receive jobs via: phone calls, emails, estimators, agents and marketing reps.
• Enter new job information into job management software and track the process of the job with critical dates and notes.
• Coordinate and communicate with insurance companies, agents, and homeowners regarding the teamwork's flow.
• Make job folders daily for all new incoming jobs and distribute to appropriate estimator.
• Provide exceptional customer service to vendors, customers, and employees who enter and/or call the office.
• Professionally and effectively address any customer concerns and direct them to the appropriate manager.
• Demonstrate a positive image of the company to staff and clients, which include oral and written communication.
• Assist the Accounting Department with collections calls.
• Mail invoices, statements, and bill payments as requested.
• Other administrative duties as assigned.

• Previous office setting experience preferred.
• Ability to perform a wide range of administrative duties.
• Ability to work in a small office setting and maintain a pleasant work environment.
• Previous work experience with computer skills.
• Have an interest and commitment to be a part of a growing company.
• Strong organizational skills.

access to health benefits, paid holidays, paid time off, 401K with company match.

Landmark Construction & Emergency Services has been the preferred company for both residential and commercial restoration services, repairs, and renovations in Memphis, TN for more than two decades. Our service technicians are qualified to handle a wide array of restoration and construction jobs, such as mold removal, water damage restoration, new construction, roof repairs, and fire and smoke damage remediation.