Administrative Services Manager; Hybrid

SUMMARY OF POSITION

The Administrative Services Manager leads ALCO's Administrative Services function, providing strategic oversight and hands‑on leadership for core corporate administration, legal entity management, and systems support. Reporting to the Director of Human Resources, this role directly supervises Administrative Specialists, assigns and prioritizes work, oversees performance and professional development, and ensures administrative operations support ALCO's growth, compliance, and acquisitions strategy. This position brings specialized expertise in legal documentation and entity management, allowing the organization to centralize and professionalize work historically handled by external legal and accounting partners.

• Directly supervise Administrative Specialists, including work assignment, performance management, coaching, and professional development.
• Establish clear workflows, accountability structures, and service standards across the Administrative Services team.
• Ensure consistent coverage and support for corporate office and field operations.

• Oversee corporate administrative systems and centralized information management.
• Maintain and continuously improve administrative processes, procedures, and documentation.
• Ensure effective coordination with Talent, Systems, Growth, Operations, and executive leadership.

• Prepare, organize, and manage documents, contracts, and corporate records.
• Maintain corporate entities as needed, including LLCs, partnerships, and related filings.
• Prepare annual reports for various corporate entities.
• Track and maintain corporate governance documents, resolutions, operating agreements, and compliance records.
• Prepare and manage promissory notes and other internal financial documentation in coordination with Finance and external advisors.
• Support corporate tax return preparation through document organization, tracking, and coordination with CPAs and legal counsel.

• Provide administrative and document support for property acquisitions, dispositions, refinancings, and development activities.
• Coordinate entity setup, documentation, and tracking related to new acquisitions.
• Maintain organized records to support due diligence, audits, and regulatory review.
• Coordinate creation and distribution of closing binders for all transactions.

• Liaise with regulatory agencies, state licensing authorities, and external partners as needed.
• Coordinate the distribution of annual audits and tax return documents to investors.
• Track licenses, registrations, and required filings to ensure timely renewal and compliance.
• Maintain strict confidentiality when handling sensitive corporate, legal, and financial information.

• Participate in special corporate projects, system improvements, and cross‑functional initiatives.
• Provide limited building or office support as needed in coordination with leadership.

This role operates in a fast‑paced corporate environment, supporting multiple departments and business functions. The Administrative Services Manager balances competing priorities, manages confidential information, and collaborates closely with executive leadership, Finance, Legal, and Operations. Work is primarily office‑based in Memphis, TN, with occasional flexibility required to meet organizational needs.

• Associate degree required; bachelor’s degree preferred.
• Paralegal training or equivalent legal‑administrative experience a plus.

• Minimum 5–7 years of progressive administrative or operations experience.
• Prior people management experience required.
• Demonstrated experience with document preparation, corporate entities, or regulatory filings strongly preferred.

• Strong understanding of corporate records, documentation, and filings.
• High attention to detail with the ability to manage complex records and timelines.
• Ability to prioritize, delegate,…