Process Improvement Specialist

Job Description

This role focuses on assisting with day-to-day tasks, including documentation, data tracking, and coordination across multiple departments such as Real Estate, Legal, Pre-Construction, Construction, and Finance. The Coordinator will help maintain process documentation, prepare reports, and support training and adoption efforts. Strong organizational skills, attention to detail, and proficiency in Microsoft Excel and PowerPoint are critical for success in this role.

• Assist the Director, Pre-Construction with scheduling meetings, preparing agendas, maintaining project documentation, and creating PowerPoint presentations.
• Coordinate communication between cross-functional teams to ensure timely updates and alignment on process initiatives.
• Collect and organize data from various departments to support process improvement projects.
• Use Microsoft Excel to maintain tracking sheets, update dashboards, and prepare summary reports for leadership.
• Help create and maintain standardized templates, workflows, and training materials for newly implemented processes.
• Support pilot programs by coordinating logistics, gathering feedback, and documenting results.
• Monitor progress on assigned tasks and elevate issues to the Process Improvement Manager as needed.

• Associate’s degree in Business Administration, Operations, or related field (Bachelor’s preferred).
• Certifications in process improvement (Lean, Six Sigma) or change management are a plus.
• 1–3 years of experience in an administrative, coordination, or support role.
• Exposure to process improvement or project coordination in retail, real estate development, or design & construction is preferred.

• Proficiency in Microsoft Excel (pivot tables, basic formulas, charts) and Microsoft Office Suite.
• Strong organizational and time-management skills to handle multiple priorities.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Detail-oriented with the ability to maintain accurate records and documentation.
• Familiarity with project management tools (e.g., Asana, Smartsheet) and process mapping tools (e.g., Visio, Lucidchart) is a plus.
• Microsoft PowerPoint (communication to leadership and training material creation)
• Microsoft Excel (tracking, reporting)
• Microsoft Office Word and One Note (documentation)
• Microsoft Copilot and other language models

• Project management tools (Asana, Smartsheet) – basic usage
• Process flow-mapping tools (Microsoft Visio, Lucidchart, Miro) – basic exposure

Since opening our first store in 1979, Auto Zone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and Auto Zoners. Working at Auto Zone means being part of a team that values dedication, teamwork, and growth.

Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Auto Zone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve Auto Zoners’ physical, mental and financial well-being.

• Competitive pay
• Unrivaled company culture
• Medical, dental and vision plans
• Exclusive discounts and perks, including an Auto Zone in-store discount
• 401(k) with company match and Stock Purchase Plan
• Auto Zoners Living Well Program for free mental health support
• Opportunities for career growth

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for Auto Zoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that Auto Zone has to offer at

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how  

Auto Zone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.