Service Center Administrative Assistant

As a Service Center Administrative Assistant, you will be responsible for high-level clerical duties that assist the operational function of the Service Center. You will spend more than 5% of your time performing the high-level tasks listed below for the Service Center Manager. The SC Administrative Assistant may also perform some of the duties assigned to SC Admin Specialists I, II or III;

however, the duties below comprise the majority of daily work.

• Make follow-up calls to customers as requested.
• Maintain appointment schedules.
• Maintain a list of sales leads.
• Facilitate the resolution of customer complaints in the absence of leadership.
• Address associate concerns and resolve as appropriate.
• Facilitate smaller operations review meetings.
• Perform special research projects and compile statistical data and reports when necessary.
• Provide general Human Resources assistance for Service Center associates.
• Answer associate questions or refer to the appropriate Support Center personnel.
• Conduct benefits orientation for new associates when the Account Managers or Operations Leadership is unavailable.
• Locate and attach appropriate files to correspondence.
• Receive visitors.
• Maintain office supply inventory.
• Maintain confidential files.
• Maintain appointment calendars.
• Arrange travel schedules and reservations.
• Assist with preparation for Individualized Quality (IQ) Workgroup meetings.
• Record minutes of staff meetings.
• Complete a multitude of clerical tasks that are required to effectively perform the above duties (opening and sorting mail, answering the phone, typing correspondence, etc.).

• High School Diploma or GED.
• 1 year of administrative or office experience, or 1 year of Less Than Truckload (LTL) industry experience.
• Prefer 2 years of administrative experience and previous experience in the trucking industry.
• Work Shift:
  
  First Shift. ()

Southeastern Freight Lines provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, protected veteran status, military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.