Senior Payroll Specialist

Auto Zone's Sr. Payroll Specialist provides a variety of payroll and financial support using initiative and an intermediate knowledge of applicable skills, methods and practices, chooses appropriate alternatives from among pre-defined policies and procedures to complete work that includes successive steps & involves some non-routine problems and/or decisions. Applies industry and professional standards. Auto Zone policy and procedure, federal and state laws and other regulations.

Provides administrative and /or clerical support.

* Provide excellent customer service

* Complete and maintain transactions in enterprise system

* Provide review and oversight of all types of payroll transactions, some of which may be complex

* Reviews transactions and data; ensure approval based on alternatives regarding practice and policy

* Troubleshoot inquiries and issues, performing research and making corrections as needed and coordinating escalations when needed

* Obtain additional information from or provides instruction and guidance to customers and vendors; correct or escalate

* Access multiple systems to process transactions, retrieve information and/or initiate transactions

* Provide policy interpretation to determine the validity of customer requests and ensures compliance

* Contact outside agencies and banks to obtain clarification of rules and/or regulations

* Maintain documentation of processes

* Enter information into HCM and other payroll-related systems

* Provide support for international payroll processes and teams including but not limited to India, China, Taiwan, Turkey, Canada, Germany, France and U.K

* Complete other administrative and clerical activities as assigned

* Leads temporary, part-time Auto Zoners or interns

* Provides guidance to Payroll Specialists or Customer Service Representatives

* High school diploma or the equivalent required. Bachelor's degree (BA, BS) in Accounting or Business Administration preferred

* 1-3 years accounting &/or bookkeeping experience or the equivalent combination of education and experience

* Experience with Global Payroll, Customer Service or General Office required

* Proficiency in computer skills and in the use of spreadsheet and work processing software