Administrative Assistant | Germantown | Case Management

Provide clerical, secretarial, and administrative support as required by the department. Use independent judgment to plan, prioritize, and organize a diverse workload while interacting with a wide variety of internal and external customers.

• Type and prepare correspondence and other materials for the department using Microsoft Office programs.
• Offer assistance to visitors, answer the telephone, and handle mail for the department.
• Perform administrative, scheduling, and support functions for the department.
• Order and maintain supplies, materials, and equipment for the department.
• Maintain various departmental records in compliance with department policy, hospital policy, and/or governmental regulations.
• Perform various office support duties specific to the department assigned. This section must constitute at least 10% of job duties or be considered “Other job duties.”

• No education required.

• Clerical experience 1–3 years.

• Proficiency in Microsoft Office programs (Word, Excel, PowerPoint).
• Skill and proficiency in performing secretarial responsibilities such as typing and letter composition.
• Skill and proficiency in oral and written communication including spelling, grammar, punctuation, and composition.
• Proficiency in use of basic office equipment, multi‑line phones, and data entry.
• Demonstrated organizational skills with ability to set priorities and meet deadlines.
• Ability to evaluate problematic situations and be able to adapt, respond to, and/or notify/advise appropriate staff in order to resolve the situation/issue.
• Demonstrates discretion in dealing with confidential information and sensitive issues.
• Proven record of providing excellent customer service both internally and externally.

• There are no lead or supervisory responsibilities assigned to this position.

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work – exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• Requires close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, or extensive reading.
• The conditions to which the Associate will be subject in this position:
  The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
• May be required to travel between Methodist LeBonheur Healthcare hospitals.