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Administrator and Sales Coordinator

Job in Memphis, Shelby County, Tennessee, 37544, USA
Listing for: Always Best Care Senior Services
Full Time position
Listed on 2026-07-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Appointment Setter/ Scheduler
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Administrative & Sales Coordinator

We are seeking a versatile Administrative & Sales Coordinator to be the heartbeat of our branch. This is a highly flexible role where no two days are exactly alike. You will bridge the gap between our clients, our dedicated caregivers, and our community partners. Whether you are matching a caregiver to a client, following up on a sales lead, or organizing client files, your work will directly impact the lives of families in the Memphis area.

Key Responsibilities
  • Scheduling & Staffing (40%)
    • Create and manage caregiver schedules, matching the right caregiver to the right client based on skill, availability, and personality.
    • Manage last-minute schedule adjustments, call-outs, and shift changes with a calm, problem‑solving attitude.
    • Act as the main point of contact for caregivers out in the field and address their daily scheduling questions.
  • Administrative Support (30%)
    • Handle general office operations, including answering multi‑line phones, responding to emails, and greeting visitors.
    • Maintain accurate records and documentation using our Home Care Scheduling System (e.g., Clear Care/Well Sky).
    • Assist with client onboarding, process necessary paperwork, and ensure we remain fully compliant with state regulations.
  • Sales & Community Outreach (30%)
    • Field incoming inquiry calls from families looking for home care, educate them on our services, and guide them to the next steps.
    • Follow up on warm leads, referral lists, and prospect inquiries to help drive branch growth.
    • Help build and maintain relationships with local referral sources (such as hospitals, discharge planners, and assisted living facilities in Memphis) to generate new business.
What We’re Looking For
  • Experience: 2+ years of experience in scheduling, healthcare administration, customer service, or sales (Home care or senior services industry is a major plus).
  • Tech‑Savvy: Comfortable navigating scheduling software, CRMs, and Microsoft Office/Google Workspace.
  • Problem Solver: You excel in a fast‑paced environment and know how to de‑escalate situations with empathy and professionalism.
  • Connector: You have a persuasive, friendly demeanor and enjoy networking and talking to people.
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